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INTEGRATED REPORT 2017

Passionate people building great brands

Group at a glance

Who we are

Spur Corporation is a growing, multi-brand restaurant franchisor headquartered in Cape Town. The group owns several of South Africa’s most recognised brands, with franchisees trading through 591 outlets across South Africa, the rest of Africa, Mauritius, Australasia and the Middle East. The group also directly owns and runs five restaurants in South Africa (“retail” restaurants).

The group’s eight brands each have their own distinctive atmosphere and brand positioning, and offer quality and value-for-money meals while providing customers with an inviting eating experience that is distinctly family-orientated. Sit-down family restaurant brands include Spur Steak Ranches (including Spur Grill & Go), Panarottis Pizza Pasta, John Dory’s Fish Grill Sushi, The Hussar Grill and Casa Bella. Spur Corporation also operates in the fast-food convenience market through Captain DoRegos and RocoMamas.

Spur Corporation has a minority interest in Braviz Fine Foods (a rib processing facility), operates a sauce manufacturing facility and manages central procurement for South African franchise outlets.

More information is provided in the group’s business model.

mission statements

Bringing people together over great food.
  • Our business exists to provide fun, memorable experiences over great food for the young and old.
  • Our restaurants provide a warm, family-friendly environment with a social atmosphere that allows customers of all ages to relax and enjoy our generous, value-for-money portions of great tasting food, all served with a smile!
  • We are committed to providing our customers with outstanding products (food) and excellent service in exciting, vibrant surroundings.
  • We promise a consistently excellent experience no matter which outlet our customers visit.

Our vision

Passionate people growing great brands.
To achieve this, we will continue to build a sustainable business with great brands which makes a positive and lasting difference in the lives of our customers, employees, franchisees, communities and the environment.

Our promise

Food is our passion and welcoming you our pleasure.
When you meet at your “home away from home” you are treated as family. Our greatest reward is presenting our delicious meals to our families and friends. We never hold back on our generosity, our deliciously prepared food, our laughter or our welcome. We go big on quantity, aroma and especially on taste.

Nothing satisfies us more than pleasing you, our customer.

This is our simple philosophy – bringing our customers together over great food to create outstanding memories.

Awards

Spur Steak Ranches was recognised as the Coolest Eat Out Place in the Sunday Times Generation Next Survey Awards for
the fifth year in a row.

Our brands

Spur Panarottis John Dorys Captain Doregos Hussar Grill Rocommamas Casa Bella Grill and Co

Our VALUES

  • BRAND FAMILY

    Being a part of our family means showing your commitment to the Spur Corporation family and its brands.

    We are caring and respectful towards our colleagues, customers and business partners.

  • SPIRIT OF GENEROSITY

    Selfless sharing of your knowledge and experiences while being of service to our brands, customers and colleagues.

  • DAILY EXCELLENCE

    Consistent, excellent delivery and eagerness to learn to complete your job with unwavering attention to detail.

  • FIRED UP – PEOPLE WITH
    A TASTE FOR LIFE!

    A passionate contribution to the development and growth of our brands – having an engaging, enthusiastic and energetic attitude in your area of expertise.